Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how Garawuli SMC Company Limited ("we", "our", or "us") collects, uses, and protects user data through the Garawuli Bus App ("the App").

1. Information We Collect

• Personal Information: Name, phone number, email address, location, payment method (Mobile Money).
• Device Information: Device model, operating system, app usage logs, and crash reports.
• Location Data: Used for booking nearby buses, pickups, and navigation (with user consent).

2. How We Use Your Information

• To facilitate bus ticket bookings and mobile payments.
• To improve app functionality and user experience.
• To send booking confirmations, reminders, and updates.
• To comply with legal obligations and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share data with trusted third parties like:

• Payment processors (e.g., MTN, Airtel Mobile Money)
• Transport partners (bus companies you book with)
• Service providers (cloud hosting, analytics)

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

5. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect data from children. If we learn that we have inadvertently collected personal data from a child under 13, we will delete it promptly.

6. Your Rights

• Access or update your personal information via the app.
• Request deletion of your data by contacting us.

7. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review this page regularly for any changes.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Garawuli SMC Company Limited
Email: support@garawulibus.com
Phone: +256-759-776-136
P.O. Box 179594, Kampala, Uganda